PRIVACY STATEMENT
JRP Services Australia
1. Introduction
JRP Services Australia (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Statement explains how we collect, use, disclose, and protect your personal information when you engage our services or use our website.
2. What Information We Collect
- Full name
- Contact details (phone number, email, address)
- Identification and residency information
- Employment history and qualifications
- Resume and supporting documents
- Visa status and work eligibility
- Any other information relevant to employment facilitation
We may also collect:
- Website usage data
- IP address and browser information
- Communication records
3. How We Collect Information
We collect personal information:
- Directly from you via forms, consultations, or communications
- Through our website or online platforms
- From third parties (e.g. employers) where necessary and permitted
- From documents you provide (e.g. resumes, certificates)
4. Purpose of Collection
We collect and use your personal information to:
- Provide consultation and facilitation services
- Prepare and present your professional profile
- Identify and connect you with potential employers
- Coordinate interviews and communications
- Improve our services and operations
- Comply with legal and regulatory obligations
5. Disclosure of Information
We may disclose your personal information to:
- Potential employers or business contacts relevant to your application
- Our employees, contractors, agents, and associates
- Service providers assisting with business operations
- Regulatory authorities where required by law
We will only disclose information that is reasonably necessary for service delivery.
6. Candidate Responsibility
By engaging our services, you consent to:
- Your information being shared with potential employers for employment opportunities;
- The use of your information for the purpose of facilitating employment introductions.
You acknowledge that it is your responsibility to ensure the accuracy of information provided.
7. Data Security
We take reasonable steps to protect your personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access, modification, or disclosure
This includes secure systems, restricted access, and data handling procedures.
8. Access and Correction
You may request access to your personal information or request corrections if it is inaccurate or incomplete.
Requests can be made by contacting us using the details provided below.
9. Retention of Information
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
10. Cookies and Website Data
Our website may use cookies or similar technologies to:
- Improve user experience
- Analyse website traffic
- Enhance functionality
You can control cookie settings through your browser.
11. Overseas Disclosure
In some cases, your information may be accessed or stored by service providers located overseas.
Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.
12. Complaints
If you have a concern or complaint about how your personal information is handled, you may contact us.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
13. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. The latest version will be available on our website.
14. Contact Us
For privacy-related enquiries, please contact:
JRP Services Australia